From our studio to you
Delivery without guesswork.
How orders are prepared, shipped, exchanged, and returned—from ready stock to custom language pieces.
01
Order preparation
Ready-stock pieces normally leave the studio within 2–3 business days. Personalized and made-to-order pieces may need 7–10 business days.
02
Tracked delivery
Available shipping methods, destination eligibility, charges, and estimates are calculated at checkout. Tracking is added to your account after dispatch.
03
Returns review
Standard unworn garments may be eligible under the published return policy. Personalized pieces are reviewed only when damaged or incorrect.
Need an order reviewed?
Include your order number, affected items, and preferred resolution so the studio can respond efficiently.